Privacy Policy (A2P / SMS Compliance)
Last Updated: Jan 12, 2026
1. Introduction
This Privacy Policy explains how Tuck Concrete LLC DBA Pro Estimate Offers (“we,” “us,” or “our”) collects, uses, and protects personal information when you interact with us, including through SMS text messaging.
By providing your phone number and opting in to receive messages, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following information when you interact with us:
Name
Phone number
Email address
Property or project-related information
Communication preferences
Message interaction data (such as delivery status and replies)
We only collect information that is voluntarily provided by you.
3. How We Use Your Information
We use your information solely to:
Send follow-up messages and appointment reminders related to your inquiry
Respond to requests for estimates or services
Confirm or reschedule appointments
Improve our communication and service delivery
Comply with legal and carrier requirements
We do not send unsolicited messages.
4. SMS Consent & Opt-In
By submitting your phone number through our website, forms, advertisements, or other communication channels, you agree to receive text messages from Tuck Concrete LLC DBA Pro Estimate Offers related to appointment confirmations, appointment reminders, follow-ups related to the scheduled appointment, and special offer messages directly related to the appointment or the user’s original inquiry.
Message frequency may vary
Message and data rates may apply
Consent is not a condition of purchase
5. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying:
STOP
Once you opt out, you will no longer receive text messages from us unless you re-opt in.
6. Data Sharing
We do not sell, rent, or share your personal information with third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
7. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.
While no system can guarantee absolute security, we actively work to safeguard your data.
8. Your Rights
You may request to:
Access the personal information we hold about you
Correct or update inaccurate information
Request deletion of your data (subject to legal or operational requirements)
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Cookies & Tracking
Our website and services may use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and improve our services. These tools help us understand how our site is used and allow us to remember your preferences.
First-party cookies: Used to remember your settings and preferences while using our services.
Third-party cookies: May be used for analytics and performance monitoring. No third-party cookies are used for marketing purposes without your consent.
You may manage or disable cookies through your browser settings. Please note that some features of our services may not function properly if cookies are disabled. We do not use cookies to sell, share, or transfer your personal information to any third parties for marketing purposes.